(Part of the TCHRA Spring Conference) Conversations are a key factor in workplace relationships and the primary tool people in an organization use to control the future. These conversations are key to an organization's success, and yet the conversation process is rarely discussed. Learn how the Conversation for Action works and how IBM used it to save $800,000 a day. It has the potential to change an organization's culture to be more intentional about the future it is creating. It gives everyone more confidence that when the future arrives, it will be the one they were hoping for.
Learning Objectives:
Learn to spot what's missing in typical work-related conversations.
Learn to follow a process for work-related conversations that results in less ambiguity and increased productivity.