Business solutions for maintaining human connection to customers and community, leading to more sales and higher retention.

Because you don’t have to sacrifice empathy to grow your business.

Free Training for Small Business Owners!

June 5, 10am Central

From discovering your business to completing a purchase, a good experience makes it easy for customers and clients to explore, compare, buy, and buy again.

Research indicates that customers experiencing negative encounters with a business opt to shop elsewhere 50% of the time.

Common issues in customer experiences include:

  • outdated or confusing websites

  • inconsistent quality in service or products

  • complicated steps to resolving issues

  • lack of communication

Learn the essentials to improving customer experience!

If you’re asking:

>>> “How can I grow my business without losing touch with my customers and community?”

>>> “Am I offering what people want and need - or am I just guessing?”

>>> “What’s next for my business and reaching new customers?”

>>> “This process is too complicated for people. How do we fix it?”

It’s time to get expert help.

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Services

Lipski Cain Consulting delivers:

>>> Better customer and fan experiences (online and in person) that drive sales and retention.

>>> Easier operations so you can do more joyful work and save money. 

>>> Clearer vision, strategies, and actions to achieve your business and creative goals. 

Photo of Jill Lipski Cain, smiling.

Jill Lipski Cain

Strategy and Experience Design Consultant

I am a creative whose artistic medium is strategy, research, and design.

Since 2010 I have led efforts to help small and large organizations, businesses, and individuals to realize their goals and contribute to a better world. I’ve also experienced what it takes to build and sustain a creative business in the music industry for over 20 years.

Whether you’re starting out or well established, I meet you where you’re at, define the problem or opportunity you face, and get you on your way to success.

>>> Read about my background.

>>>  See examples of my work.

Schedule a free consultation or send an email.

Bring me what you’re working with - or stuck on - and let’s make experiences better for you and your people.